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An internship reflection

August 7, 2019
Written by Asal Golshaie

When I first emailed HAVAS Just:: about internship opportunities, I wanted to use my love of communicating scientific research to do something creative with a real-world impact. Fast forward three months, and it’s time to tick off my final internship objective – a blog post reflecting on my placement.

What was it like?

HAVAS Just:: is a stimulating, fast-paced environment – housed at the vibrant HKX Village. There are no silos here; the matrix team structure supports a collaborative culture where knowledge and ideas are shared easily and rapidly across the agency. From the get go, my line manager told me to “be a sponge and absorb as much as you can”; she was amazing at pushing me to have a varied experience. Plus it was really fun, with no shortage of socials like darts, picnics and ‘Podcasts & Prosecco’ evenings.

What did I do?

My workload was varied and gave me a good grounding in the multi-faceted nature of healthcare communications, spanning therapy areas like neurology, rare diseases and HIV. A big part of my role was desk research for client work, which was brilliant and varied. I have never learned so much, from uncovering unmet patient needs and drug pricing strategies, to learning about the scientific details in R&D. I was also involved in a range of media monitoring and evaluation reports, as well as new business research using pharma intelligence tools like Datamonitor and Biomedtracker.

I joined the agency during a busy period of congress preparation, which meant that I hit the ground running, liaising with suppliers to ship packages abroad, source relevant materials and make lots of bookings, building relationships with people within and outside of HKX.

I got involved with a lot of internal and external comms, such as ‘newsflash’ emails and Havas Just:: social media posts. I spotted an opportunity to help promote the company’s A Just:: Cause pro bono project on combatting loneliness with a blog post about my own experiences talking to strangers, which I followed up with a broader internal article for everyone based at HKX during Loneliness Awareness Week. I also played a key role in the exciting revival of Havas Just::’s social media initiative #JustHealthNews, managing the daily health news tweets for six weeks, and helping to shape the process in collaboration with our Office Manager.

What did I learn?

As well as more formal HKX training sessions on topics like organisation and building better boundaries, my day-to-day work taught me:

  • Process a lot, pick out relevant info, and adapt my writing style for the audience
  • How to play the ‘game of Tetris’ that was my daily to-do list
  • The devil is in the detail
  • Don’t be shy to share ideas
  • How to adapt to working remotely
  • Building rapport and being collaborative
  • Healthcare comms industry regulation can be complex
  • There are lots of stages to new business planning

So, if what you’re after from your healthcare comms internship is to be a sponge, don’t hesitate to apply for a placement at Havas Just::

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